by Hannah Barrett, on May 1, 2024
Solutions Metrix and Arkatechture are partnering up to empower credit unions with a comprehensive approach to data analytics, CRM’s, and digital transformation to enhance the member experience.
Arkatechture, a technology company dedicated to empowering organizations with a better understanding of their business through data, has announced a strategic partnership with Solutions Metrix, a consulting and CRM integration organization.
This collaboration enables credit unions to take actionable steps with clean, accurate data to ensure a consistent and seamless experience for members across all touchpoints. This is all made possible by capturing synergies within the enterprise data warehouse (analytical data) and CRM platform (operational data) technologies within the business.
The two companies will share additional details at an upcoming webinar discussing Digital Transformation Strategies for Credit Unions in a Data-Driven World on Tuesday, June 18 1:00 pm - 2:00 pm (EST)
Solutions Metrix stands out as a CRM partner that offers a unique perspective beyond conventional software vendors. They have a service-oriented approach, which coupled with expertise in change management, user adoption, and executing full roadmaps for digital transformation, provides credit unions with the guidance needed to thrive in the evolving financial landscape.
Smaller credit unions can now harness operational and analytical efficiencies, empowering them to compete effectively with larger counterparts while preserving a grassroots connection to their community.
The core of this partnership involves delivering ready-to-use technology alongside valuable hands-on coaching. Solutions Metrix and Arkatechture are dedicated to enhancing member experiences for credit unions by bridging engagement gaps between branches and digital platforms. Through close collaboration with each credit union at the outset of their data journey, these two companies ensure that clients leverage the complete range of capabilities offered by both partners.
The goal of the partnership is to provide common expertise to credit unions so they can leverage it and move forward together to penetrate the market and have a unique offer that will, in their eyes, de-risk entering and managing a digital transformation project ," said Sebastien Forget, President and Owner of Solutions Metrix.
This collaboration positions Solutions Metrix and Arkatechture as a powerful force in the realm of integrated CRM solutions. Their competitive edge shows through their ability to transform data into actionable strategies, including calls, workflow optimization, marketing campaigns, and digital initiatives. Together, they can harness information and translate it into impactful, member-centric actions.
Many of our clients have never had access to data in the manner that we at Arkatechture are able to provide to them. They digest this data and understand what has happened, but what do they do with that data next? I think that Solutions Metrix, with the expertise that you have on how to set up a CRM for best practices, and how to drive proactive motions- is going to make us a really powerful team, so I’m really excited about that" added Tyler Schneider, Head of Sales at Arkatechture.
Rooted in a shared commitment to innovation and excellence, this strategic partnership aims to lead credit unions into a new era of digital prowess. Solutions Metrix and Arkatechture provide the tools, approaches, and expertise needed for a successful digital transformation journey.
Join Us: Our Upcoming Webinar
- Introduction to Data and CRM
- The power of integration
- How Arkatechture and Solutions Metrix can help credit unions solve their biggest problems
- Solutions in action
- Implementing effective strategies
- Q&A
About Solutions Metrix
Solutions Metrix is a consulting and CRM integration organization based out of Montreal with a mission to drive technological innovation for its customers designed towards elevating their customers’ experience. Their key differentiator is that we value business capabilities and solutions over platforms. Hence, we assist our customers in the end-to-end journey of their digital transformation including CRM procurement and selection, CX consulting and best practices, planning and roadmap development, implementation and integration, business consulting, CRM user adoption and change management, CRM self-sufficiency and custom applications.
