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Arkatechture Privacy Policy

75 Washington Ave., Suite 2F, Portland, ME 04101 | 207-619-1849

At Arkatechture, we take your personal data and privacy seriously, and want you to be informed on how we collect data and contact information on our website arkatechture.com, and what your privacy options are. 

Arkatechture may collect the following information in the following ways:

(1) Information you provide through interactive features of the Website such as filling out a form

(2) Information passively or automatically collected by Google Analytics and HubSpot from the device that you use to access the Website

(3) Information about your use of the Website, including location information, video viewing information, “click through” information, and linking to social media, which may be collected through cookies or other tracking technologies 

Google Analytics

We use a web and traffic analytics tool, Google Analytics, to collect information to help us keep track of who visits our website, how our website is used, what is and is not popular on our website, and whether or not visitors return to our website. This information helps us to understand how our website is performing, and where we can improve. Google Analytics uses cookies to help generate reports based on this data, to inform our marketing efforts. For more information on how Google Analytics uses and stores this data, click this link: https://policies.google.com/technologies/partner-sites 

Our web search and traffic analytics tool, Google Analytics, uses cookies stored on your browser to automatically collect data. This data is automatically collected when you:

  • Visit or interact with our website
  • Download content from our website
  • Open emails or click on links in emails from us

The data obtained by these cookies may include: 

  • Age, gender, and language (demographics) 
  • User interests through user search activity
  • Geography through IP address, GPS, sensor data from your device, wifi access points, cell towers, or Bluetooth-enabled devices. 
  • Engagement, whether a visitor is new or returning, and frequency of visits to the website
  • Content interaction information; content downloads, content views, including duration
  • Browser & OS type
  • Device type

If you would like to opt-out of Google Analytics tracking, use the following link to download and install the Google Analytics Opt-out Browser Add-on, and follow the steps to prevent your data from ever being used by Google Analytics on your browser. https://tools.google.com/dlpage/gaoptout/?hl=en-GB 

HubSpot

Our website is hosted through HubSpot, an inbound marketing and sales platform. By using this website, you accept the use of cookies to better tailor messaging and content in the future. HubSpot may track your activity on our website, so that we know how many views we are getting on our content, and for how long. If you submit your contact information through any of the forms on our website, we will have the ability through HubSpot to track if you have opened emails we have sent you, and your click activity on those emails. HubSpot is diligent about keeping your information safe - HubSpot products are hosted with cloud infrastructure providers with SOC 2 Type II and ISO 27001 certifications, among others. These certified protections include dedicated security staff, strictly managed physical access control, and video surveillance. Learn more about how HubSpot protects your information here:  https://www.hubspot.com/security 

How does HubSpot track website visitor activity?

HubSpot uses cookies to track your website visitors and contacts. A cookie is a small text file that is left behind on a visitor's browser when they come to your site. When the HubSpot software runs on our website, it leaves behind a cookie on visitors’ browsers that helps HubSpot identify them on future visits.

How do we use your information?

Arkatechture will only use your personal information to administer your account and/or to provide the products and services you requested from us. From time to time, we may contact you about our products and service offerings, as well as other content that may be of interest to you. To administer your account and/or contact you, information used may include name, email address, company association, job title, and phone number. 

How do we share your information?

By standard practice, we do not share or sell your information. Your information may be shared with our partners when events are jointly coordinated which may include webinar registration lists. 

How is contact information collected?

We collect contact information through form submissions on our website. When a visitor fills out a form, and clicks submit, they consent to allow Arkatechture to store and process the personal data, as well as contact them about our products and services. This contact information is then stored in our own secure contact database hosted by HubSpot. 

How can customers control their data?

If you submitted contact information on our website, and no longer want to receive emails, you may click “unsubscribe” at the bottom of any of our emails, and you will immediately be removed from our E-mailing list. You may also take the aforementioned steps to opt-out of Google Analytics tracking if you so choose. 

Your Information, Your Rights

You may request to access, rectify or erase your personal data.  You have the right to object to the processing of your personal data, or restrict the processing of your personal data. Where you have given us your consent for our use of your personal data, you have the right to withdraw your consent at any time and we will apply your preferences for the future.  We will respond to your questions or complaints relating to the processing of your personal data.  

If you have any further questions about our privacy policy, and/or the use of your personal information, please contact us at: marketing@arkatechture.com