Tableau Professional Services

Not sure if your current technologies and tools are the best fit for your future data analytics strategy?

We'll work with you to assess potential technologies for your data management, business intelligence, or analytics project.

Arkatechture will build a competitive analysis that will determine the best-fit technology stack to achieve your long term data goals.

Our Data Strategy Roadmap offering takes a deeper look into how you manage, secure, and analyze data across various systems.

We'll go beyond the business intelligence front-end and do a comprehensive analysis and go-forward plan for your entire data analytics ecosystem including server infrastructure and databases.

The Tableau Data Strategy roadmap includes a similar approach starting with a technology assessment of your existing information systems.

On top of that, we'll work with key stakeholders in the business to gather and prioritize your requirements. Technical demonstrations may be scheduled to address the current and future state of your data layer, row-level security, organizational security & multi-tenancy, and for Tableau application deployment for your organization.

Contact the experts at Arkatechture to learn more about the Tableau licensing structure and to get the best deals.

We can help you with the following licensing options:

• Tableau Viewer user license
• Tableau Explorer user license
• Tableau Creator user license
• Tableau Desktop license
• Tableau Server license
• Tableau Core license

Need Tableau Server set up and configured now, but don’t have the time or resources? 

We’ll take care of that in just a day or two. We’ll also include hours of training to ensure you understand the best practices for Tableau Server that keep it running in a secure, performant environment.

As a managed services provider of Tableau Server, we'll deliver Tableau as a Service to keep you focused on the data.

This package can be included with a Tableau Server implementation package if you would like us to build, host, secure, and maintain the environment on your behalf. 

Maintenance

• Maintain SSL for Tableau Server
• Tableau Server Maintenance
• Troubleshoot connection/integrations to 3rd parties
• Patching / Set up Patch Window
• Troubleshoot performance issues
• Tableau Server Optimization Recommendations / Q&A
• All operations on the server or with Tableau Server Manager (TSM)
• Generation and analysis of Tableau Server logs for issues 

We request a twelve (12) month or longer contract duration for your first term.

Need some help standing up a new Tableau dashboard?

We’ll help lay the foundation and coach you on Tableau Dashboard best practices, collect your requirements, and develop a dashboard for your use case.

We’ll also include Office Hours (Ad Hoc Q&A) and training to ensure you understand how to use and improve your dashboard going forward.

In just a few weeks, we’ll help you stand up and build your Tableau POC / minimum viable product (MVP) to prove the value of Tableau before you take on a large project.

This bundle includes:

• Tableau Server Implementation +
• Tableau Dashboard Design +
• Tableau Data Source Connector

We’ll include time for your team to learn best practices and save time for Q&A.

Do you need a helping hand or a 'phone a friend' option a few hours a month? 

Our certified Tableau Administrators and Business Analysts are readily available for ad hoc Q&A to coach you and troubleshoot Tableau business problems. We recommend scheduling 1 hour for Q&A per week. 

Requirements: Send us your high level questions in advance so we can align the right resources for your weekly sessions!

We request a six (6) month or longer contract duration for your first term.

Already using Tableau, but looking for a boost in user adoption?

Our unique 8-week training program uses YOUR data in a hands-on workshop to get your team up to speed with not only Tableau, but your data sources as well.

The course can be held virtually or in-person depending on your requirements. Any travel expenses will be estimated accordingly.

To get you ready for the program we recommend preparing the following pieces to generate maximum value for everyone involved:

• Identify motivated Tableau users who have internal support for this skillset
• Users should bring a data set and vision for a dashboard that solves a current business problem
• They will be building this dashboard over the course of the program, and will be expected to present their work at the conclusion of the course
• Tableau Desktop should be installed & licensed and attendees will need access to their workstation during each session

Are you exploring an Embedded Tableau Use Case to provide analytics to your clients?

We’ll coach you on your go-to-market strategy and offering to your external customers. We’ll work with you to develop the strategic framework and stand up the infrastructure. With Tableau Server set up, we’ll go through a hardening checklist to ensure you’re secure and ready for onboarding. 

As Tableau Partners and Customers, we can speak to best practices on driving adoption and pricing guidelines. 

Need an expert to review your Tableau Server security and performance?

Work with a Certified Tableau Admin to review your existing machine, diagnose and troubleshoot errors and logs, understand Server best practices for optimal performance and dashboard load speed.

Still running an old version of Tableau Server and not sure how to upgrade safely to leverage new features?

We'll assist with upgrading your Tableau Server instance from the current installed version to the latest release on production or development environments.

In addition, we'll work with you to perform regression testing on existing reports or workbooks to ensure everything is running smoothly and performing as expected. Includes backups of the original configuration for peace of mind.