by Hannah Barrett, on October 1, 2024
With Arkatechture’s help, Jeanne D’Arc Credit Union is maximizing the use of their data in order to improve the member experience through personalized service.
Jeanne D’Arc Credit Union, a member-owned financial institution with a legacy dating back to 1912, has formed a strategic partnership with Arkatechture. This collaboration will enable Jeanne D’Arc to enhance their data management processes, gain deeper insights into member behavior, and ultimately elevate the member experience.
Recognizing the potential within their extensive data, Jeanne D’Arc Credit Union faced the challenge of making that data both accessible and actionable for the right people at the right time. In their search for a data analytics partner capable of unifying and streamlining these processes, they chose Arkatechture—a company with a strong track record of serving Credit Unions and understanding their specific needs.
We want to be able to serve our members as best we can. Being able to maximize the use of the data we have will allow us to know our members better, personalize our service, and improve our overall member experience,” said Robin Lorenzen, Chief Marketing Officer at Jeanne D’Arc Credit Union.
With Arkatechture’s advanced data analytics platform, Arkalytics, Jeanne D’Arc will have simplified access to structured data, enabling more precise analysis of key metrics and trends. This will not only reveal new growth opportunities but also support the credit union in providing more tailored services to its members.
“At Jeanne D’Arc, our mission is to serve our members as best as we can. By maximizing the use of the data we have, we will be better equipped to know our members on a deeper level, personalize our services, and enhance the overall member experience,” added Lorenzen.
This partnership highlights Jeanne D’Arc Credit Union’s commitment to innovation and continuous improvement, ensuring they stay at the forefront of the financial services industry by leveraging advanced technology to meet the evolving needs of their members.
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