TEG Federal Credit Union has experienced significant growth over the past 10 years. Senior management understood that to continue being successful and delivering quality service to members, they needed data in the hands of their internal decision-makers. They started this journey with a Data Strategy Assessment.
Based in Poughkeepsie, New York, TEG Federal Credit Union was started by a group of teachers in 1969. Today they serve nearly 40,000 members.
TEGFCU collaborated with Arkatechture, who provided valuable guidance and recommendations tailored to their needs. Arkatechture proposed initiating the project with a Data Strategy Assessment (DSA), which is a comprehensive process designed to evaluate TEGFCU’s current readiness and identify opportunities (and roadblocks) for success. Check out the story in the full case study!
